IMPACT STORIES
A worker in a black uniform and protective gloves fills cups with a soft serve machine at an ice cream shop, shelves with colorful ice cream containers in the background.
Impact Stories

Marsha Martin – Supported Employment Program

Most people with disabilities come to Goodwill seeking help to find jobs. Not Marsha Martin. The Brooklyn resident in her thirties with a mild intellectual disability  had been working in retail thanks to a family connection since 2019. But she was struggling to communicate at work, so she came to

A man with a beard and glasses smiling
Impact Stories

Dunstan Wallace – Bridge to Tech Program

Dunstan Wallace, a single Black Bronx resident in his forties, had tried many jobs, but had not found the right career fit. He had worked as Maintenance and Operation Specialist with the City, but lost his job in 2022 during the pandemic. Then he ventured into the hospitality industry. He

A woman with long braids standing in front of a white wall
BHS

Helen Mwaluko – Harlem PROS

It was a hot summer night and Helen Mwaluko was coming back home after a long day at work as a home health aide. She felt disoriented and not quite herself. She had never felt like this, so she took herself to the hospital. There she was diagnosed with severe

A couple of people that are sitting in front of a laptop
Impact Stories

Roberto Martinez – Office Clerk

Only four days after graduating from College in June 2017, Roberto joined our Advance program. In spite of having just obtained a Bachelor’s degree in Computer Science at Herbert H. Lehman College, he needed help to get a job. Goodwill NYNJ meets individuals with disabilities where they are – no

Image of Steven Tirado
Impact Stories

Steven Tirado – Northern NJ Services

Steven Tirado is a 22-year-old bilingual Hispanic man who lives with his parents in Haledon, NJ. He was diagnosed with Autism, SLD (Specific learning disability), and Reading Impairment. Steven graduated from Passaic County Technical Institute in 2019 and is currently enrolled in a Social Services program at the Passaic County

Image of Stephanie Santana
BHS

Stephanie Santana – Personalized Recovery Oriented Services

Stephanie Santana, a single Hispanic woman in her thirties, had worked for many years in the mailroom of IST Management Services, a printing, records and electronic document management company, until she injured her knee and decided to resign. Born and raised in Harlem, a neighborhood in Northern Manhattan in New