- Every $1 spent = 1 point
- 200 points = a $5 reward, applied
automatically at checkout - Members receive 200 points
instantly at sign-up — that’s a $5
reward right away - Exclusive access to promotions
and bonus point offers - No apps to download. No coupons
to clip. Just a phone number.
Q: Where do I sign up?
You can sign up here or right here at the register – it only takes a minute and it’s free!
Q: How does my discount get applied?
Just give your phone number at checkout. The system tracks your points and applies any rewards you’ve earned automatically. No app to download, no card to carry, no coupons to clip.
Q: I liked the old discounts. Why should I switch?
With the improved Goodwill Insider program, shoppers will have even more opportunities to save. Customers will continue earning points every day, with new ways to earn more rewards on every visit. Plus, we are rolling out new bonus points offers so regular shoppers can save even more!
Q: Can I use my rewards on anything in the store?
Yes! Your $5 reward applies to your purchase automatically when you reach 200 points and give your phone number at checkout.
Q: How do I earn points?
You earn 1 point for every $1 you spend at Goodwill. When you reach 200 points, a $5 discount is automatically applied at checkout — no action needed on your part.
Q: How do I know how many points I have?
You can check your points balance anytime by logging into your account here.
Q: Do my points expire?
You have 1 year from the issue date to use your points. Points are used automatically at check out so you don’t have to worry!
Q: Why are you ending Color of the Week and the weekly 50% off and dollar sales?
We know people loved the colors.
We’re changing how customers save by shifting from broad, scheduled promotions to the Goodwill Insider loyalty program.
Instead of waiting for one specific sale day, members can earn points when they shop and get access to rewards, exclusive offers and bonus-point opportunities throughout the year.
Think less “wait for sale day” and more “earn as you go.”
Q: Does this mean there are no more ways to save?
Not at all. The way you save is changing.
Goodwill Insider members can earn points on purchases, receive rewards and get access to member-only offers and bonus-point opportunities.
There may also be select promotions available to nonmembers at certain times throughout the year.
Savings are still very much part of the experience.
Q: Why should I join Goodwill Insider?
Because if you already shop with us, you might as well get rewarded for it.
Goodwill Insider is free to join. Members earn points on purchases and can get access to rewards, exclusive offers and bonus-point promotions.
Instead of waiting for one weekly sale, you can earn toward rewards whenever you shop.
No secret handshake required.
Q: Is this just a sneaky way to get people to spend more?
No.
Goodwill Insider is designed to recognize ongoing customer engagement and create more frequent opportunities to earn rewards.
Shop once a month. Shop once a week. Pop in because you saw a lamp in the window. It’s completely up to you.
Joining does not obligate you to spend more, although a really good thrift find may have other plans.
Q: Do I have to join?
No.
You can still shop at Goodwill without joining Goodwill Insider.
You just won’t earn points, rewards or member-only offers. There may also be select promotions available to nonmembers at certain times throughout the year.
Q: Does it cost anything to join?
No. It’s free.
Members enroll and use the phone number connected to their account at checkout to earn points and redeem available rewards.
Access to member benefits requires customers to opt in to program communications.
Q: Are all purchases eligible for points and rewards?
Yes.
Every purchase earns points, and available rewards can be redeemed on purchases too.
That means your glassware, perfectly broken-in jeans, shoes for that wedding or just-right winter coat all count.
Q: What’s the quickest way to save money at Goodwill now?
Join Goodwill Insider, use your rewards before they expire and visit often.
Inventory changes throughout the day, so timing is part of the treasure hunt. Our prices are everyday low and can be below on-line thrift and others.
If you’re looking for our lowest-price shopping experience, check out our Outlets, also known as “the Bins,” where merchandise is sold by the pound.
